U Mobile is one of the Malaysian mobile data service companies that has existed and catered to its customers for a couple of decades already. As of recently, the company has successfully crossed the milestone of 7 million customers nationwide.
U Mobile is a mobile telecommunications service provider that is fully owned as a subsidiary company of U Television which formerly known as MiTV Corporation and U Telecom Media Holdings.
If you are one of the millions of users of U Mobile service, then you must have known for now that each U Mobile phone number is connected to an account under U Mobile as the provider.
Your connected account can be used for a wide range of purpose, and it comes with terms and conditions.
U Mobile account serves as self-service equipment which can assist the users to access all of the services offered by a provider. In order to set up your account, you will need your U Mobile phone number and a password.
This account number is also needed when you are going to subscribe to a certain plan under this specific provider.
The details of your account number can be seen by using the dial menu on your phone. Here’s how to check U Mobile account number via dial menu:
- Open the dial menu on your phone.
- Type in *118#.
- Press the dial button.
- Wait until you receive a message that informs you about your U Mobile account number.
Your U Mobile account number is comprised of 9 digits. Aside from accessing it through the dial menu of your phone by following the guide on how to check U Mobile account number, you can also find it at the top of your bill payment slip.
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In your bill payment slip, the account number will be provided along with your mobile number and tax invoice details.
Otherwise, you can a hand of your U Mobile account number by contacting their customer service team. U Mobile’s customer service team can be reached via email at customer.service@u.com.my or by phone at +6018 388 1318.
Both are quick and easy methods to obtain the information. It is also possible to know your account number by visiting the nearest U Mobile branch office.
After you have gained your mobile account number, then you can access your U Mobile account via browser on your smartphone, laptop, or PC. The account is also accessible by using MyUMobile app which available on both Google Play Store and Apple App Store.
There are various features of U Mobile services that you can enjoy as a customer by using your account. For example, you will be able to create bill payment via online for any U Mobile account, without the need to log into your U Mobile self-care account.
You’d also be able to view the balance of your account and the due date for payment. In addition, you can top-up the balance for your account and add payment platform, including debit card and credit card to set up automatic bill payment in the future.
