There are a lot of reasons that can lead to the deactivation of your mobile number. The most common one is when you never top up your phone balance. It’s understandable if you experience such an issue because people nowadays are barely using their balance to text or even make a phone call.
However, if you use your mobile number for e-wallet registration, to apply for credit cards, and many more, then it would be such a mishap if there is no line in your SIM card. For most mobile providers, it is not feasible to revive a SIM card once it’s deactivated.
However, if you have been using Tune Talk as your provider, your card that has been deactivated can be reactivated. You can either reactivate at home or take your deactivated SIM card to the nearest Tune Talk service center.
Table of Contents
Reactivate the Card by Yourself
Here is how to reactivate Tune Talk SIM card on your own:
- First of all, don’t be anxious the moment you find out your Tune Talk number is out of line. Your number can still be revived within 24 hours.
- Go to the nearest Tune Talk seller to purchase a new Tune Talk SIM card. Install the Tune Talk app on your smart device and activate the card. Once you are done, install the card on your phone.
- Then, top up the new SIM with a balance of around RM50.
- Because you want to take back your old number, you will need to first choose the new temporary number within 24 to 48 hours since your previous card is deactivated. Then, contact the Tune Talk center through the mobile app.
- Speak that you would like to reactivate your expired card. The agent will ask for your name, identity card for confirmation, and the serial number of your SIM card. It only takes less than 24 hours to get your old SIM card.
You may also like: How to Activate Expired Tune Talk SIM Card
Through Tune Talk Service Center
Below is how to reactivate Tune Talk SIM card in the service center:
- Locate the nearest service center of Tune Talk in your area while also taking your deactivated SIM card with you. Make sure you haven’t taken out the card, and you visit the service center within 48 hours since your number is deactivated.
- Ask the counter agent for help. You simply need to speak that you would like your old SIM card to be revived.
- They will ask you to provide your full name and identity card you used to activate your number way back then. You will also be required to fill in a certain form. In case the card is under the name of another person, like one of your family, make sure you bring their identity card.
- The agent will give you a new card and activate it with a device that can only be used by the Tune Talk agent.
- You only need to wait for a few moments, and you will get your old number back in a new Tune Talk SIM card.
You may also like: How to Check Tune Talk Credit Balance
